The Mosaic Company, 2012 Sustainability Report
Stakeholder Engagement
Meaningful engagement of internal and external stakeholders is central to
The Mosaic Company’s social responsibilit y and long-term success. Engagement
may occur at the local, national, regional and international level. We want to hear
the full range of voices in our workplace and in our communities. We strive to earn
and preser ve the trust of all our stakeholders.
Mosaic’s
Stakeholder Ways We Engage
How
Often Topics of Importance
Employees
Intranet sites, e-screens at plants and
mines, town hall meetings, employee
magazine, engagement surveys
Daily to
biannually
Environment, health and safety; company, business unit and
facility performance; our business and our industry; business
conduct and ethics; professional development and training
Local
communities
Internet site and community microsites,
tours of plants and mines, community
advisory panels, town halls and/or open
houses, media, community organization
memberships, economic and charitable
partnerships
Daily to
quarterly
Partnerships and community relations; corporate and
charitable support; environmental investment; environmental
footprint; education; local jobs; economic impact
Customers
Sales relationships, regular visits,
customer service surveys, special
events
Weekly to
biannually
Product innovations; agronomic research and developments;
certifications; impacts of our business and the industry
Government
and
regulatory
officials
Legislative advocacy, permitting
applications, tours of plants and mines
Biweekly to
quarterly
Compliance; environmental investment and footprint;
industry leadership; voluntary programs
Investors
Internet site, webcasts and
presentations, Securities and Exchange
Commission (SEC) reports,
analyst meetings, press releases
Daily to
quarterly
Investments; financial results; market data; operational
excellence; risks and opportunities; company priorities
Civil society
organizations
Internet site, meetings with
organization, local community
and business leaders, corporate
communications
Weekly to
biannually
Nutrient stewardship; sustainable agriculture; food security;
local community investment; partnerships
Suppliers
Internet site, meetings with
procurement team, supplier survey
Weekly to
biannually
Cost reduction; productivity, quality, innovation opportunities;
new technologies; contract preparation; environment, health
and safety evaluation and renewal; products and services
provided; certifications; impacts of products and services
Media
Press releases, interviews and briefings,
Internet site and community microsites,
SEC reports, tours of plants and mines,
town halls and/or open houses
Daily to
quarterly
Company priorities; performance and products; food security;
nutrient stewardship; watershed restoration and preservation;
local economic impact; partnerships and community
relations; corporate and charitable support
Also see
on page 63.
Information displayed in summary is available in full form in GRI:
Community
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